Your data
Privacy policy.What we collect, and what we never do
Short version: your details go to one place, a private lead sheet and the practitioner's inbox, and they are used only to reply to you. No lists, no resale, no spam.
Collection
What we collect.
When you submit a form, we receive the details you typed: your name (optional), email (optional), WhatsApp number (required), your question, and the page you were on. If you open WhatsApp after submitting, your message is also visible to the practice's WhatsApp account.
Partially typed forms may be saved as a draft so the team can follow up if you left before pressing send. You can ask us to delete anything you sent, at any time.
Like most websites, standard server logs (IP address, browser, pages visited) are kept for security and troubleshooting.
Use
How your details are used.
Only to reply to your enquiry, schedule a session you asked for, and keep the practice's records honest. We never sell, rent or share your details with advertisers. Nothing is added to a newsletter without your explicit ask.
The site runs no advertising cookies and no third-party trackers. Basic, privacy-preserving analytics may be used to count page visits.
Your rights
Your data, your call.
Ask at any time for a copy of what we hold about you, or ask us to delete it. Write to us via the contact page; the practice acts on deletion requests within one working week.
Booking and enquiry records are kept only as long as they serve you and the practice's legal accounting duties.